Products purchased from the kays.pk website can be exchanged within 14 days from the delivery date by producing the original receipt, provided the products are unused, unworn and undamaged.
At the time of exchange, the kays offer return payment against products or replacement which are available in the outlets.
Please send your inquiries at: firstname.lastname@example.org or contact us at +92 333 3330156. Our Customer Care Department will review and respond to your queries as quickly as possible.
The kays.pk outlet will recover the difference in cash against sale if the value of the replaced product exceeds the original value.
The decision of the kays.pk will be considered final in all scenarios.